WHAT IS YOUR RETURN & EXCHANGE POLICY?
Here at WOLUXE, we want you to be 100% satisfied with your orders. We accept product returns within 30 days from your order date in exchange of another store product or a full refund. If you're not happy for whatever reasons, send it back for a full refund. It's simple as that!We value customer satisfaction above anything else.
Contact us : support@woluxe.com
HOW DO I KNOW THAT MY ORDER HAS BEEN SUCCESSFULLY SUBMITTED?
You will receive an email confirmation containing the Order Number and details of your purchase. Once your order has been shipped you will receive another email confirmation, your shipping confirmation email, which will contain your tracking number and other details regarding order status in it.
We are proud to say that we ship Worldwide! 🌎✈️
HOW CAN I TRACK MY ORDER?
A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order through our
Track Your Order page: https://woluxe.com/pages/track-your-order-woluxe
CAN I DELIVER TO ANOTHER ADDRESS, OTHER THAN MY CARD BILLING ADDRESS?
Yes, of course.
HOW IS MY ORDER SHIPPED?
Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.
HOW DO I MAKE PAYMENTS USING PAYPAL?
PayPal is the easiest way to make payments online. Once you have finished adding items to your shopping cart and are ready to complete your transaction, you may click on the “PayPal” button. You will be redirected to the PayPal website. Be sure to fill in your details correctly for fast & hassle-free payment processing.
IS IT SAFE TO USE MY CREDIT CARD ON YOUR WEBSITE?
To ensure a safe payment procedure, our website uses the credit card processor for a reliable and secure internet payment gateway, keeping all data encrypted with AES-256.
IS ORDERING ONLINE SECURE?
Yes. We take the utmost care with the information that you provide us when placing an order through our online store (or through any other means). The server that hosts our store encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.
WHAT ARE YOUR PAYMENT OPTIONS?
We accept all major credit cards (MasterCard, Visa, American Express, and Discover, etc), as well as PayPal, Apple Pay, and Google Pay.